Product documentation
Updated October 3, 2025

Help and Version Information

Find build and version details for support and troubleshooting—product version, environment, and update status so issues can be reproduced accurately.

Overview

Help and Version Information provides the details support teams need to troubleshoot issues: what version you’re running, what environment you’re connected to, and whether updates are available.

What to capture for support

  • Product version and build number
  • Environment (dev/stage/prod) and server URL
  • Client/app type (web, desktop) and OS version
  • Timestamp when the issue occurred
  • Any relevant error IDs or correlation IDs (if shown)

This data helps identify the exact version in use, making it easier to report and resolve issues.

Component versions

The platform is modular, and each component is versioned individually for reliability and traceability:

  • Frontend (web UI)
  • Desktop app (if used)
  • Local runner/execution components (if used)

Update information

If your deployment supports auto-update, this area indicates:

  • whether an update is available
  • what version you’re currently on
  • whether the last update check succeeded

Next steps

Still stuck?

Tell us what you’re trying to accomplish and we’ll point you to the right setup—installation, auth, or CI/CD wiring.

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