Email Templates

Email Templates

Manage and customize email notification templates.

Templates standardize how run results and notifications look—subject, HTML, plain text, and variables for dynamic content.

Where to find everything: Administration Settings.

Actions

• + New summary template — short, high-level run overview.
• + New detailed template — richer breakdown with metrics and structure.
• + New custom template — branded or fully custom layout.

Search and filters

• Search templates — placeholder Search by name, description, or subject…
• Category — dropdown (for example All categories) to narrow the list.

Empty state

When none exist yet:

• No templates found / messaging that you have not created templates.
• Create your first template — starts the creation flow.

Template types

Key features

• Dynamic variables — placeholders such as project name, executor, status, links (exact set depends on product version).
• HTML and plain text — support for clients that disallow HTML.
• Preview — validate subject and body before saving.
• Reuse — edit, clone, or retire templates as processes change.

Workflow

1. Choose New summary, New detailed, or New custom template.
2. Set name, description, and subject.
3. Author HTML and/or text with variables.
4. Save and preview.
5. Attach the template to notification or reporting flows your admin configures.

Best practices

• Keep subjects short; include project, environment, and outcome when helpful.
• Add a clear call-to-action to the report in the app.
• Do not embed secrets or sensitive payloads in email bodies.

Related articles

• Email Settings
• High-level test report