Insurance Carriers

API testing that fits the carrier's data security regulations

P&C, life, and health insurers share three constraints: API specs describe rated risk and PII that can't leave the carrier, policy administration still runs SOAP, and every release needs audit evidence for NAIC and state DOI rules. Total Shift Left was designed for that posture.

What blocks carriers from adopting modern API testing

The decision rarely turns on features. It turns on whether the tool clears AI policy review, security questionnaire, and DOI cybersecurity attestation on the first pass.

Carrier API specs describe rated risk and PII

Quote, bind, and claim APIs reveal underwriting attributes, rating factors, and personally identifiable information. A testing tool that ships those OpenAPI specs to a third-party LLM creates an exposure that fails NYDFS Part 500 and equivalent state-level data security regulations. Total Shift Left runs against a self-hosted LLM (Ollama, vLLM, LM Studio) inside your perimeter.

Policy administration still runs SOAP

Guidewire PolicyCenter, Duck Creek, Insurity, and most legacy policy administration systems expose SOAP/WSDL contracts. Claim adjudication, FNOL intake, and reinsurance integration buses are the same. A testing tool that treats SOAP as a legacy compatibility mode produces unreliable contract validation against the systems insurers actually run.

NAIC and state DOI evidence on every release

NAIC Model #668 (Insurance Data Security Model Law), state DOI cybersecurity rules, and SOC 2 reporting all expect documented evidence that material API changes were validated before release. Audit log capture, exportable test-run reports, and per-environment role assignments are baseline.

Claim and quote test data is regulated

Synthetic claim data and masked policy fixtures generated in-boundary keep regulated attributes (SSNs, driver license numbers, medical history flags on disability lines) away from any third-party AI service.

Control evidence mapping

How API test artifacts and run evidence map to the frameworks insurance auditors and DOI examiners actually ask about.

Framework / regulationHow API test evidence applies
NAIC Model #668 — Insurance Data Security Model LawDocumented testing of material API changes; audit-log evidence; role-scoped access to test environments and credentials.
NYDFS 23 NYCRR 500 (cybersecurity)Change-detection on customer-data API contracts; per-release evidence retention; AES-256 credential storage.
GLBA Safeguards Rule (mixed financial / insurance lines)PII masking applied in-boundary; no test data egress to third-party AI services.
SOC 2 CC7.1 / CC8.1Repeatable test execution evidence per change; role-scoped sign-off captured in audit log.
Solvency II (EU carriers — operational resilience)Documented, repeatable testing of integration APIs supporting reporting and claim adjudication.

This is positioning evidence, not a compliance attestation. Talk to your auditor and DOI examiner for binding control-coverage decisions.

Integration surface we're built to test

  • Policy administration (Guidewire, Duck Creek, Insurity, Sapiens)

    SOAP/WSDL contract testing with per-environment endpoint configuration; schema drift detection between releases.

  • Claim adjudication & FNOL intake

    REST and SOAP fixtures, PII / claim-attribute masking on captured payloads.

  • Reinsurance & bordereau integration buses

    XML payload validation against schema; contract-drift detection across reinsurer-specific transformations.

  • Quote / bind / rating engine APIs

    Schema-aware test generation; negative-path coverage for underwriting edge cases.

  • Health insurer claim integrations (270/271, 837/835)

    Covered with HL7 / FHIR scenarios on the healthcare page; same self-hosted-LLM posture applies.

Banking-side scenarios (payment, core banking, ISO 20022) covered on the banking industry page; healthcare-side on the healthcare page.

Bring your CISO and DOI counsel to the call

30-minute working call. Self-hosted deployment topology, AI-policy alignment notes, and security questionnaire response shared on the call so security and DOI compliance can review in parallel.